Your privacy.

Who we are

Neo Vitruvian Ventures is the Indian sole proprietorship owned by Saleha Parveen behind Neo-V. Meiraj is the business operator. For questions about your information, contact support@neovitruvian.com.

Information you provide

Our enquiry form collects your name, email address, service interest and project brief. If you contact us by email, we receive your email address and the information you include. When you become a customer, we also receive information needed to agree and deliver your project, handle your subscription and maintain transaction records.

Please do not send passwords, payment-card details, financial credentials or identification documents through the enquiry form.

How we use it

We use your information to answer your enquiry, prepare a quote, communicate about and deliver requested services, manage customer relationships and keep necessary business records. We do not use enquiry details for marketing without separate permission.

Website and service providers

Wix hosts this website and processes enquiry submissions and subscriptions through its services. Hosted checkout and any connected payment provider process payment information under their own notices. Our email service provider processes correspondence. These services may process information outside India.

The website also requests fonts from Google Fonts. Your browser sends technical information, such as its IP address, when requesting website resources. Wix and other service providers may use cookies or similar technologies to operate their services. You can manage cookies through your browser settings; restrictions may affect functionality.

Retention

We delete unsuccessful enquiry records 12 months after the last contact. Customer, project and accounting records are retained for the service relationship and applicable legal or recordkeeping obligations; those records are separate from unsuccessful enquiries.

Your requests

To request access, correction or deletion of enquiry information, or raise a privacy concern, email support@neovitruvian.com or use our contact form. We may need to verify your identity and may retain information where applicable obligations require it.